Migrate Your Tracking Company to Voxter

You already have the operation. Just change the base.

Migrating is not starting over: it is changing the technical base without stopping service.

Anyone already running a tracking company does not need a course on entrepreneurship; they need to know what happens to their customer base on switching day. The data goes into the platform through a spreadsheet import, with 24/7 human support guiding the way, and your end customer keeps the same service, now under your brand, on a stable platform with support that answers.

500+

Tracking companies

Already run their operation on Voxter.

100k+

Vehicles tracked

Across our partner companies.

24/7

Human support

Real people, based in Brazil, every day.

Talk to a specialist See what changes in practice

People switch for the same reasons

It is never vague dissatisfaction. It is one of these six, and usually more than one at once.

The platform goes down

Instability at the worst moment: the customer calls with their car taken and the screen will not load. This is the reason that comes up most.

Support does not answer

Tickets that take days, nobody on the other end at 3am, and your company taking the blame for the supplier.

The brand is not yours

The end customer sees another company name on the dashboard and in the app. You are the one who built that book.

The numbers do not add up

Platform fee, SIM and hardware coming from three suppliers, each one with its own margin.

Locked to the supplier

Exporting your own base is made difficult on purpose, and switching leaves you hostage to the company you want to leave.

No room to grow

A seat limit, a feature that does not exist, an integration that never comes. The operation grows and the system does not follow.

Did you recognise your own operation in at least one of them? Then the problem is not your company. It is the structure underneath it, and that is exactly what Voxter replaces.

The platform becomes yours

Dashboard and app with your logo, your colours and your domain.

The technology behind it is ours; the customer relationship is yours, from first contact to billing. White label comes with the plan: it is not an expensive add on.

Your domain and your brandA dashboard at tracking.yourcompany.com.br, with your logo on the login screen.

Built in billingInvoices and Pix with automatic settlement and blocking on default, with no second system.

Map, grid and reportsThe whole fleet on one screen, with history and reporting in real time.

Stock and hardwareTrackers, SIMs and installations controlled inside the same platform.

Platform and app under your brand

See it from the inside

See the full platform tour ›

Home dashboard

Map monitoring on the Voxter Tracking Platform

Monitoring map

Stock control on the Voxter Tracking Platform

Hardware stock

Video walkthrough

Your company WhatsApp, inside the platform

The agent sees the customer, the vehicle and the billing without switching screens.

Native integration

The conversation starts already wired to the Tracking Platform: whoever answers sees the customer and hardware data in the same window.

AI around the clock, humans when needed

The AI answers at 3am and opens the ticket on its own; the team takes over without the customer repeating what they already said.

Many agents, one number

Each agent sees their own conversations; you see all of them. No more company phone passed from hand to hand.

Official Meta API

Official WhatsApp integration, with your own AI key: you are not tied to whichever model Voxter picked.

See the Customer Service System

What changes the next day

The comparison that matters is not about features; it is about what you stop carrying.

What usually weighs today

Instability with no end in sight
Support that answers on business days
Another company brand on your customer screen
Platform, SIM and hardware across three contracts
Migrating the base on your own

With Voxter

Datacenter infrastructure, with a 99.9% uptime track record
24/7 human technical support, based in Brazil
White label platform and app, on your own domain
Platform, SIMs, trackers and customer service from one partner
Base imported from a spreadsheet, with 24/7 support guiding you

Questions from people already operating

Will I lose customers during the migration?

Losing the base is not the expected outcome, and the way to avoid it is preparing the import before the switch: customers, vehicles and hardware go into the platform from a spreadsheet, and 24/7 human support guides you through preparing the data and answers questions along the way. Your end customer notices a new app and a new address, not an interruption in service.

How long does it take?

It depends on the size of the base and on which tracker models are installed. A small company switches in a few days; a large base is done in batches, so the whole operation is never off the air at once. A specialist estimates the timeline after looking at your inventory.

Do my current trackers work on Voxter?

In most cases, yes: the platform accepts the protocols of the hardware most used in the market, and the reconfiguration is done remotely, by command. Models that turn out not to be compatible are identified during the survey, before any decision, so you know exactly what would have to be replaced.

I am locked into a contract with my current platform. What now?

That is common and it does not stop the conversation. The migration can be prepared during the notice period of the old contract, or done in parts. What Voxter does not do is advise you to break a contract: the assessment is made with your terms on the table.

Do I have to change the SIMs as well?

It is not required. You can migrate the platform and keep your current connectivity. Bringing the SIMs across does simplify the operation, since platform, connectivity and hardware then come from the same place, with a single portal to manage it all.

Will my customers have to download another app?

Yes, and that is why notifying your base is part of the process. The upside is that the new app can carry your company identity, in the name, the icon and the login screen, instead of the previous supplier brand.

Is the Customer Service System mandatory?

No, it is a separate software. But it is what usually solves the problem nobody measures: the company WhatsApp. It comes integrated with the platform, so the agent sees GPS, customer record and billing without switching screens.

Is the platform really white label, with no extra cost?

Yes. Company name, own domain, logo and colours already come with the Platform plan. The extra investment applies only to the subscription for the branded mobile apps, which is what covers publishing to the stores under your identity.

Will my team need training?

Yes, and it is part of the onboarding. The platform is handed over with the team trained to run it, and the 24/7 human support stays available afterwards, through the same channels: WhatsApp, phone and tickets.

Can I try it before deciding?

You can. The usual path is a guided demo with a specialist, using sample data, followed by trial access. Nobody migrates a customer base without seeing the platform working first.