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Customer Service System

See the Customer Service System running

WhatsApp with AI around the clock. A human when it matters.
Customer Service System demo

Everything that happens inside the conversation

AI Agents

They answer the client using whichever AI you connect (ChatGPT, Gemini).

Around the Clock

Continuous coverage, with nobody on a night shift rota.

Automatic Tickets

The AI opens the ticket by itself, with no agent typing it in.

Scheduling

Books follow-ups right inside the WhatsApp conversation.

Smooth Handover to a Human

Your team takes over when needed, without the client repeating themselves.

Multiple Agents

Several agents on the same number, each in their own session.

Bring Your Own AI

You connect your own AI key. You are not locked into Voxter's model.

Chatbot

Build an interactive menu to handle the first contact.

WhatsApp

Use your WhatsApp Business on the phone, or Meta's official API (recommended).

Other videos

AI Agents AI Agents
Platform Integration (Part 1) Platform Integration (Part 1)
Platform Integration (Part 2) Platform Integration (Part 2)
Follow-ups They Remember Follow-ups They Remember

From message to resolution, in 4 steps

01

The client sends a message

Over WhatsApp, at any hour.

02

The AI agent answers

Right away, reading the data from the Platform.

03

It opens a ticket or books a follow-up

Without the client having to repeat anything.

04

Your team takes over

When the conversation needs a real person.

The conversation starts out connected to your Platform

The agent sees the client and hardware data without switching screens.

Native Integration

Wired into the Voxter Tracking Platform.

Multiple Agents

Several agents, one dashboard. Each agent sees only their own conversations; you, the manager, see all of them.

Official WhatsApp API

Official integration through Meta.

Common questions

Yes. Coverage is continuous, all day, every day.

You connect your own AI key (ChatGPT, Gemini). You are not locked into Voxter's AI.

No. It handles the first triage and hands over to an agent when the conversation needs one.

Yes. The system is multi-user: several agents, same line.

Yes, natively: the agent sees the client and hardware data without switching screens.

Yes, through the Follow-up feature: the AI books the return and sends the message on the right date.

Yes, through the official WhatsApp Business API (Meta).

See the Customer Service System running

Talk to a specialist and watch, live, how your client's conversation looks with AI and human support.

Talk to a Specialist