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Solutions forInternet Service Providers

Your base already pays a bill every month. What if it paid for one more service?

Vehicle tracking as a new value-added service, under your provider brand.

Vehicle tracking as a VAS is your provider selling vehicle protection to the same base that already pays for internet every month, with the app and the platform under the provider brand, and Voxter as the technology supplier behind it, invisible to the end customer.

You already have what a new service needs to take off: a recurring bill, a support channel, a field team and a loyal base that trusts your brand.

  • The billing already existsThe service goes onto the bill the customer already pays every month, with no new payment method.
  • The field team already goes thereThe same technical visit that installs the internet can install the tracker.
  • The brand already has local trustOutside the big cities, the provider is usually the technology brand the town trusts.
Aerial view of a residential neighbourhood: houses on one side of the street and cars parked at the door. Photo: Diwei Zhu / Unsplash

The regional provider won Brazil. Now it competes for the same customer

When speed becomes a commodity, the difference is what else you deliver.

~8k active providers in the country
60% of fixed broadband is served by ISPs
+5k municipalities where the ISP leads the market
53.9M fixed broadband connections in Brazil

Sources: Anatel (active providers and total connections, 2026) and Ookla research on the ISP share of the fixed broadband market (2026).

The fight turned into price

With fibre available almost everywhere, megabits stopped being an argument. The customer compares the monthly fee and switches provider over a small difference.

A VAS changes the maths

An extra service on the same bill raises the ticket and gives the customer one more reason to stay; especially a service they will not cancel over a R$ 10 discount: the protection of their own car.

A new VAS, with no operational overhead for you

Five fronts, ready to sell.

Each front is sold separately. You can start with the Platform and the App alone, outsourcing the hardware, or close the full package and have a single supplier for the whole service.

Tracking Platform

The panel that manages customers, vehicles and alerts, with your provider name and colours.

Branded App

The app your customer opens on their phone to follow the vehicle, carrying your provider brand, not ours.

M2M SIMs

Multi-carrier connectivity with automatic network switching; the tracking does not depend on the fixed network you sell yourself.

Trackers

The J16 line and other Anatel certified hardware, with warranty and invoice.

Customer Service System

AI and a human team in the same place, over WhatsApp, integrated with the Platform, for the customer who calls in worried about the vehicle.

Who does what in this model

You sell and invoice. Voxter holds up the technology.

01

The provider offers

The service joins your portfolio and is sold to the base you already have, through the channels you already use.

02

The installation happens

The tracker goes into the vehicle. Your field team already makes technical visits; it is the same logistics, with one more service.

03

The customer follows along

Through the app under your provider brand, published in the Android and iOS stores. Voxter appears on no screen.

04

Voxter holds it up

Platform, multi-carrier connectivity and 24h human technical support by phone, WhatsApp and tickets.

The model is not new. The channel is

White label already running, in other industries.

Reselling tracking under the partner brand is how Voxter already operates with tracking companies and vehicle protection associations; including customers since 2018 and operations running tens of thousands of vehicles. For an internet provider, the sales channel changes, not the technology behind it.

Tracking Companies

The same white label package, sold to those who run tracking as their main business.

Vehicle Protection Associations

Management of the protected fleet under the association brand; a different channel, the same technology base.

Questions from whoever is weighing up this VAS

What a provider asks before putting the service in the portfolio.

No. Voxter runs the platform, the support and the technology behind it; your provider sells and bills the service to its own base, with Voxter as the technology supplier, not as a competitor for the customer relationship.

Your provider brand. The Branded App is published white label, with your operation name, icon and colours in the Android and iOS stores; your customer never finds out there is a Voxter behind it.

No. You can use the Platform alone with the hardware you already have, the M2M SIMs alone, or the full package; each front is sold separately, whichever way makes sense for your operation today.

A VAS is a service sold alongside the internet, on the same bill, which raises the average ticket and gives the customer one more reason to stay. Vehicle tracking works well in that format because it is recurring, it has high perceived value and it does not compete with the main service.

No. The tracker in the vehicle connects over the mobile network, using multi-carrier M2M SIMs that switch automatically to whichever carrier has signal there. The service works wherever the vehicle is, including outside your coverage area.

Usually the provider own field team, which already makes technical visits to install internet. It is the same service logistics, with one more job on the same trip; part of what makes this VAS viable for an ISP.

24h human technical support by phone, WhatsApp and tickets, plus the autonomy for the provider to manage its own connectivity through Portal LARA, on the web and as an app.

Your customer base deserves a new reason to pay every month

Talk to a Voxter specialist now and get a proposal built for your operation, with no strings attached.

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